Shipping Policy

At Bequietly, we want your order to arrive safely and smoothly. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

Orders are generally processed within 3–5 business days after your payment has been successfully confirmed.

Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Estimated Delivery Time

Our estimated delivery time is:

7–15 business days

Please note that delivery times are estimates and may vary depending on your location, shipping carrier, customs procedures, weather conditions, public holidays, and other circumstances beyond our control.

During busy periods, delivery may take longer than the estimated timeframe.

3. Shipping Charges

Applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.

From time to time, Bequietly may offer free shipping or other shipping promotions. Any applicable promotion will be clearly stated on our website or at checkout.

4. Order Tracking

When tracking is available, tracking details will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after your order has been dispatched.

If your tracking information has not updated for an extended period, please contact us and we will assist you as best we can.

5. International Shipping

Bequietly may ship to selected locations internationally.

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These charges, where applicable, are the responsibility of the customer unless otherwise stated at checkout.

Customs procedures may also cause delays that are outside our control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an incorrect or incomplete address is provided, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that shipping information can be changed once an order has been processed or shipped.

Additional shipping costs may apply if an order needs to be reshipped due to an incorrect or incomplete address.

7. Delayed, Lost, or Missing Orders

If your order is delayed, please check the tracking information provided and contact the shipping carrier where appropriate.

If your tracking information indicates that your package has been delivered but you have not received it, please check around your delivery location and with household members or neighbors before contacting us.

If you are still unable to locate your package, please contact Bequietly with your order number so we can help investigate the issue.

8. Damaged Orders

If your order arrives damaged, please contact us as soon as possible.

To help us resolve the issue, please provide:

• Your order number

• A description of the damage

• Clear photographs of the damaged product and packaging

We will review the information and determine the appropriate solution in accordance with our return and refund policy.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Bequietly
Email: bequietly1196@gmail.com
Phone: +91 77982 28102

Business Address:
Shastrinagar, D4 10/11
411006 Pune, Maharashtra
India

We are happy to assist with any questions regarding your order or delivery.

Bequietly
Thoughtful essentials for happier pets.